Brand & design studio · Poole, Dorset

Building brands yourcustomers believe in.

A family-run brand studio helping ambitious businesses look established, communicate with clarity and earn customer confidence, from first impression to signed contract.

Rated Excellent on Google
11Years of experience
1,000Projects delivered
5.0From 43 Google reviews
BCPPoole · Bournemouth · Christchurch
The problem

Marketing can’t fix
a brand people don’t trust.

Many businesses invest in marketing before fixing their brand. The result?

Mixed messaging

Customers hear different stories in different places.

Weak first impressions

Your business looks less established than it really is.

Poor customer trust

People hesitate when your brand doesn’t feel consistent.

Lower conversion

More marketing spend, but less confidence to buy.

The truth is…

Trust
buys.

Before anyone buys from you, they decide if they trust you. Your brand makes that decision for them in seconds.


88%

of people say trusting a brand is as important as value when choosing what to buy.

Source: Edelman Trust Barometer 2026, Special Report: Brands. 17,688 respondents across 15 countries.

The Brand Trust Review™

Six measures.
One Brand Trust Score.

We score your brand out of 100 across the six things that decide whether a customer trusts you, then show you the evidence behind every mark and what to fix first.

Sample report · overall score
67/100
Moderate trust
First impressions
14/20
Clarity
14/15
Market fit
13/20
Trust signals
10/15
Visual consistency
11/15
Conversion confidence
5/15

Illustrative example. Your report shows your own scores.

Our process

We build trust
systematically.

Five stages, each with defined inputs, outputs and sign-off points, so you always know what is happening, what it costs and when it lands.

Discover

Uncover what makes your business different.

Position

Define a clear market position that sets your business apart.

Design

Create distinctive brand identities that inspire confidence.

Implement

Apply your brand consistently across every customer touchpoint.

Grow

Transform trust into long-term loyalty, commercial value and growth.

What we do

Strategy, identity and the
materials that win the work.

01

Brand strategy & positioning

Research, audience definition, competitor mapping and the messaging framework everything else is built on.

  • Brand Trust Review™
  • Positioning & proposition
  • Tone of voice & messaging
  • Naming
02

Brand identity

Logo systems, typography, colour and a usable set of rules your team and suppliers can actually follow.

  • Logo & identity design
  • Brand guidelines
  • Rebrand & refresh
  • Sub-brand architecture
03

Websites

Fast, accessible sites built to convert, designed around the questions buyers actually ask before enquiring.

  • Website design & build
  • WordPress & Elementor
  • WCAG 2.2 AA accessibility
  • Copywriting
04

Print & literature

Brochures, capability statements and campaign material produced to press-ready standards.

  • Brochures & catalogues
  • Capability statements
  • Exhibition & signage
  • Artwork & production
05

Bid & tender design

Turning a compliant submission into a persuasive one: structured, readable and visually credible against the scoring criteria.

  • Bid document design
  • Infographics & data visuals
  • Templates for repeat bids
  • Presentation decks
06

Ongoing brand support

A retained design partner: predictable monthly cost, priority turnaround, no re-briefing from scratch.

  • Retained design hours
  • Social & campaign assets
  • Brand governance
  • Artwork rollout
Selected work

Brands built
to be remembered.

View all work
JHM Accounting website shown on desktop, tablet, laptop and mobile Case study

JHM Accounting
Putting people before the numbers.

Website · Copy
Trusted by

Ambitious businesses across
the South Coast.

From professional services and property to engineering, hospitality and technology, we create brands people believe in.

Our results

What they say about us.

5.0 from 43 Google reviews

★★★★★
First class work from Martin, really pleased with his design for our roller banner and the finished article! Extremely meticulous with the detail throughout the design process and incredibly efficient communication. Really happy with the end result, finishing the office space well!
Bradley CarterAffinity
★★★★★
I recently used Martin to rebrand my business and the new branding is excellent. I have had a number of other business owners comment on how great the branding looks, which is all down to Martin. The rebrand included new logo, social media templates, business cards, banner for networking and brand guidelines. If you are looking for someone to do graphic design for your business or a personal project stop looking — you have just found the person you need.
Phil StevensYourPlace Architecture
★★★★★
Martin has been amazing from start to finish. I gave him free reign when looking to have my business cards done with my logo, he even improved the logo I already had without being asked to, and honestly the creativity around the business card blew me away. I then had Martin do my business roller banner design, again gave him a short brief and fair to say absolutely nailed it! Great service and highly recommended!
Chris JamesPersonal Trainer
★★★★★
I cannot recommend Martin highly enough. I went to him for a complete rebrand, from a very plain logo to something with a professional wow factor. He handled everything from the initial design and mockups to the final organising of the printing. The entire process was hassle-free and honestly the best money I’ve spent on my business in a long time. If I could give 10 stars I would.
Katy OxleyAurora Services Ltd
★★★★★
I used My Graphic Designer for leaflets and business party invites and I couldn’t be happier with the results. The quality of the work is excellent, turnaround was quick, and nothing was too much trouble — as many iterations as needed until it was exactly right. I’m left with a product I’m genuinely proud of and would recommend My Graphic Designer without hesitation.
ErinHermitage Consultancy Ltd
★★★★★
Over the last 18 months I have used Martin for 3 different types of works and can honestly say that he tops anyone else I’ve used for this type of work. Attention to detail is incredible. Thus far I’ve had business cards, roller banners and flyers, and Martin and his team are now working hard on my next project. Thank you Martin.
Ross and CharlotteRMS Electrical
★★★★★
I had my banner, new logo, and business cards designed by Martin and the service was absolutely fantastic. He completely understood the essence of what I was looking for and I was really happy with the very first design he created. Communication was clear throughout and he was effortless to work with. I would highly recommend.
Kirsty HeapKirsty Heap Coaching Ltd
★★★★★
WOW this guy really knows his stuff when it comes to design. He created me some labels for my bottles. Amazing work — thank you Martin.
Andrew CheneyWindow Cleaners Emporium
★★★★★
Martin at My Graphic Designer has supported e-nexus Marketing Consultancy with a number of our client projects, delivering amazing creative that our clients have just loved. Thanks Martin.
Richard Miltone-nexus
★★★★★
It has been a real pleasure working with Martin on our branding projects, including our logo, brochures, and event banners. He takes the time to understand your style, delivers high quality designs, and communicates clearly throughout the process. His work ethic and professionalism are great and we would not hesitate to recommend him!
Jennie GriffithsGreen Wing
★★★★★
Martin created the graphics for my company logo which were in this instance being specifically used for a Junior Premier League football team’s kit which I am sponsoring. Martin went above and beyond to get me everything I needed in a very timely manner. I won’t hesitate to use Martin again. Thank you.
Karl GirdlerCosy Networks

A different kind
of design agency.

We are Martin and Emma. We combine strategic thinking with creative excellence to build brands that earn trust and drive growth.

Family-run means you work with the people who do the work. The person who scopes your project is the person who designs it, presents it and is still there a year later when you need the next thing. For buyers, that means short decision chains, direct accountability and no handover risk.

Martin & Emma
Founders
Martin and Emma, founders of My Graphic Designer, standing together
Public sector & tenders

Have an opportunity you’d like us to tender for?

Send us your ITT, RFQ or procurement details and we’ll confirm our interest promptly. Supplier information, references and supporting documentation are available on request.

How much trust is your brand really creating?

Book your complimentary Brand Trust Review. We will score your brand across all six measures and show you exactly where confidence is being won and lost.

Trust, by design

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