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Privacy policy.

What we collect, why, and what you can ask us to do about it. In short: we collect very little, and we do not track you.

Last updated 20 October 2026

The short version. This website has no analytics and no advertising trackers. It has one enquiry form. We only hold the information you choose to send us when you get in touch, and we never sell or share it for marketing.

Who we are

My Graphic Designer is a brand and design studio based at 82 Recreation Rd, Poole, Dorset BH12 2AL. We operate as a sole trader. For anything in this policy, contact us at info@mygraphicdesigner.co.uk or on 07948 916517.

We are the data controller for the personal information described here.

What we collect

When you contact us

If you email or call us, we hold what you send: typically your name, email address, telephone number, the name of your organisation and whatever you tell us about your project. We use it only to reply and to carry out work you ask us to do.

If you use the enquiry form, we receive what you enter: your name, business name, business email address, company size, the kind of support you are interested in and any notes you add. The form sends this to our studio mailbox by email. It is not stored in a database on the website. If you tick the optional box, we will also send you occasional news and offers, which you can stop at any time by emailing us.

When you simply visit

Our hosting provider keeps standard server logs, including your IP address, browser type and the pages requested. These are generated automatically by the web server and are used to keep the site running securely. We do not use them to build any profile of you.

To protect the enquiry form from spam, we briefly use a scrambled version of your IP address to limit repeated submissions. It is deleted automatically after one hour.

What we do not collect

  • No analytics: there is no Google Analytics or equivalent on this site
  • No advertising or social media tracking pixels
  • No accounts or logins. The only form on this site is the enquiry form described above
  • No payment details are taken through this website

Cookies

We set no analytics or advertising cookies. The software running the site (WordPress, Elementor and our caching system) may set strictly necessary cookies that keep pages loading correctly. These do not identify you and are not used for marketing, which is why you are not asked to accept cookies when you arrive.

Third parties

  • Hostinger hosts this website. Server logs, including IP addresses, are processed on their infrastructure.
  • Typefaces. All fonts are served from our own domain. No third-party font service receives your IP address.
  • Email. Enquiry form messages are delivered to our studio mailbox, hosted by Hostinger.

We do not sell your information, and we do not share it with anyone for marketing purposes.

Why we are allowed to hold it

Under UK GDPR we rely on three lawful bases. Where you have asked us to quote for or carry out work, we process your information to take steps at your request and to perform that contract. Where you make a general enquiry, we rely on our legitimate interest in responding to people who contact us. Where you tick the optional box for news and offers, we rely on your consent, which you can withdraw at any time.

How long we keep it

Enquiries that do not become projects are kept for up to two years, in case you come back to us. Records relating to completed work are kept for six years, which is the period we may need them for tax and legal purposes. Server logs are kept for a short period by our host and then overwritten.

Your rights

Under UK data protection law you can ask us to:

  • confirm what personal information we hold about you, and give you a copy
  • correct anything that is wrong or incomplete
  • delete information we no longer have a good reason to keep
  • restrict or object to how we are using it
  • transfer it to you or another provider in a portable format

Email info@mygraphicdesigner.co.uk and we will respond within one month, as the law requires. There is no charge.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.

Changes to this policy

If we change how we handle personal information we will update this page and change the date at the top.